Return & Exchange

Welcome to uspple.com, In order to guarantee our customers an amazing shopping experience, all items are individually inspected by our Quality Control Team before shipment. Our Customer Support Center is always at your service.

30 Day Returns Warranty

If for any reason you are dissatisfied with any item(s) purchased from uspple.com, simply contact our Support Center. You can return the product within 30 days after receiving the delivery. We will always offer the best solution for our customers.

Return Conditions

1. Please contact us within 30 days starting from the day you have received your order.
2. All return items must be in original, new, unworn, undamaged and unaltered condition with all tags attached and accompanied by your receipt. We cannot accept any return item that is not in original, new condition or any return item that is damaged due to:
• Soiling or staining (food, lipstick, makeup, bleach, marker/pen, sweat, dirt, etc.)
• Wear and tear (ripping, tearing, snagging or other signs of wear)
• Odor (perfume, mildew, body odor)
3. We do not accept returned items that were sent back by you directly without checking with us first. Make sure to check returns with our staff first.

Notes about Warranty

- All returned items must be in brand new condition, unused/unworn, unwashed, with all original tags and their original packaging intact.
- All returns must first be approved by our Customer Service Team, if approved, you will be provided with an form. Returned items without a corresponding form and/or not matching the requirements listed above will not be accepted.

Steps to contact us:

Please contact us immediately at our Support Center describing the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described items, please send us a clear picture or video of the problem. Please keep the picture below 2 MB.

Warehouse Return Adress:

Elizabeth Granja
240 E Kenyon Ave
Des Moines, IA 50315
United States

PLEASE FEEL FREE TO CONTACT US ANYTIME, uspple.com IS AT YOUR SERVICE!